Archer Konnect

ca-flag

1-800-831-6599

Industires

Retail

With many companies venturing into the e-commerce sector, new challenges are constantly arising. Moving online has helped a lot of businesses grow faster on an international scale and that means managing larger order and sales volumes than ever before. You need a customer service team on your side that can manage answering queries over the phone and email, processing online orders, tracking shipments, and more.

Real Estate

Whether you specialize in commercial or residential real estate, you need to work with a customer service team that has your back at every turn. From drawing up sales contracts to answering phone calls, responding to emails, or just fulfilling back end operations on your behalf, we have you covered and then some.

Digital Streaming

Many customers still prefer calling into a customer service line to speak directly to an agent as this is usually the fastest way of getting the assistance they need. Our call center is equipped to manage high call volumes with lower wait times and guarantee that all customer calls are handled efficiently and professionally.

Financial Services

Financial institutions like mortgage lenders and banks need dependable customer service to guarantee service quality and accuracy. Our exceptional customer service team performs data entry, phone answering, email response, and live chat interactions that can help you better serve your clients.

Insurance

Insurance policies can vary on a regional basis and from one customer to another. It requires a great deal of customer courtesy and attention to detail. We demonstrate excellent industry and product knowledge to reassure your customers that they’re always in good hands.

Healthcare

With the digitization of the healthcare sector, there is a growing need for Contact Centre solutions. Our exceptional customer service team performs appointment booking, data entry, phone answering, email response, and live chat interactions with patients.